STOMOTOLOGIYA SOHASIDA MIJOZLAR NAVBATINI AXBOROTLASHTIRISHNING AHAMIYATI VA UNING DOLZARBLIGI.
Ключевые слова:
Kalit so‘zlar. Stomotologiya markazlari, navbat, mijozlar, axborotlashtirish, to‘lovlar, aloqa, xizmat ko‘rsatish.Аннотация
Annotatsiya. Ushbu maqola stomotologiya sohasida mijozlar navbatini
axborotlashtirishning ahamiyati va uning dolzabligi haqida. Stomotologiya
markazlarida mijozlar navbatini axborotlashtirish markazning boshqaruv ishlarini
yengillashtirish, mijozlar bilan tez va samarali aloqa qilishni ta’minlash, shifokori va
mijozning vaqtini tejash, to‘lov masalalarini qulay hal qilish, mijozlarning yaxshi
shifokor tanlash imkoniyati hamda markazning effektiv va mijozlarga sifatli
xizmatlarni taqdim qilish imkoniyatini berishi o’rganilgan.
Библиографические ссылки
FOYDALANILGAN ADABIYOTLAR
O‘zbekiston Respublikasi Prezidentining qarori, 28.12.2023 yildagi PQ-415-son
"The Essential Guide to Customer Service" - Valeria Maltoni
"Delivering Happiness: A Path to Profits, Passion, and Purpose" - Tony Hsieh
"Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star
Customer Service Organization" - Leonardo Inghilleri va Micah Solomon
"Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to
Make Customers Love You, Keep Them Coming Back, and Tell Everyone
They Know" - Jeffrey Gitomer
"The Amazement Revolution: Seven Customer Service Strategies to Create an
Amazing Customer (and Employee) Experience" - Shep Hyken
"The Customer Rules: The 39 Essential Rules for Delivering Sensational
Service" - Lee Cockerell
